Frequently Asked Questions
General E-mail Questions
Does UGAMail work with AOL Browser?
Yes. Even though EITS does not officially support AOL Browser, we
have verified that the AOL browser does work with the new UGAMail
webmail. That said, many other EITS services, including the Portal
(my.uga.edu) and WebCT recommend that you do not use the AOL Browser.
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What
desktop e-mail software is supported??
You can use any POP or IMAP client, but to see the list of programs
is recommended and supported by EITS go to the IMAP
E-Mail Programs page.
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Is
telnet/ssh access be available on UGAMail?
No. You can access UGAMail through either UGA Webmail or by using
a desktop IMAP client software program.
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What is my disk quota?
The default quota size for students is 20M, and for faculty/staff
will be 50M.
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How will spam be filtered?
All mail will be scanned for spam. All mail determined to be spam
will be marked as such and you will be able to control what happens
to the spam (via the web interface). By default, the spam will be
sent to a "junk" folder.
Click here for complete details on Spam and Junk Mail Filtering.
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Is e-mail scanned for
viruses?
Yes, all attachments will be scanned for viruses. If the system detects
a known virus, it will attempt to remove the virus and repair the
attachment. If the virus cannot be removed, the attachment will be
deleted and the recipient will recieve an e-mail notification.
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UGAMail includes
a calendar, how does that affect the current UGA Calendar?
UGAMail includes a personal calendar for your personal use, and EITS
provides an enteprise-wide calendar for the scheduling of meetings
and rooms. These are two separate products that do not interact, so
if you are a current user of the UGA enterprise-wide calendar, continue
to use it as normal.
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Enterprise Information Technology Services